Support
Email info@doclayer.ai for installation, billing, processing, security, or data-rights help.
How to use
- Add the Doclayer Matrix view to a monday deal board.
- An account admin selects Set up Doclayer once for that board and authorizes monday. Other authorized users then enter from the board without a separate Doclayer password.
- Select attached digital PDFs in Browse, then ingest them.
- Add your review questions and run them in Matrix.
- Review the evidence, then publish approved issues or answers back to the board.
What to include
Send the monday account and board names, the approximate time of the problem, the action you attempted, and any visible error message. Do not email access tokens, passwords, confidential documents, or secret keys.
Security reports
Put “Security report” in the subject line. Include reproducible steps and impact, but do not access another customer's data or disrupt a production service while investigating.